Get a question? Find an instant answer from the following frequently asked questions.

OK. In one sentence. What is Lucky?

Lucky is an app that allows people who live close to one another to connect and meet, all while ensuring 100% anonymity for everyone involved.

I’ve used other dating apps before. How is Lucky different?

Lucky is first-of-its-kind software that is designed entirely around the idea of people getting to know each other, and ultimately, meeting up. We only match you with people nearby, and once a match has been made, you’ve got 24 hours to start a chat, or the match will expire.

How does Lucky work?

Easy. Registration requires no email, no phone number, no Facebook info. You don’t even need to provide a selfie if you don’t want to — you can opt for a 15-second voice message instead. Once you’re logged in, you’ll be dealt four “cards” with potential matches in your area under two of them. It’s a 50-50 shot, so there’s an element of luck involved… but that’s all part of the fun!

What is “status,” and how does it work?

Your status lets Lucky know that you’re online, and are looking for a hookup. You can set your status to one of three increments: 1 hour, 3 hours, or 6 hours. Once you do this, your status is “active,” which means that people will have a much greater likelihood of seeing you, and hopefully, matching up with you.

Why did my match expire?

People who use Lucky want hook up in the very near future. So if you haven’t gotten back to them within 3 hours of being matched, your match automatically expires. This helps make sure that Lucky stays true to its goal: of setting people up quickly.

How does Lucky know my location?

Like any other app: through your mobile device’s location services. These can be toggled on-and-off, but we recommend keeping location services activated. At its core, Lucky is location-based, and it’s impossible to meet people nearby without knowing where you are. Typically, the app will try to track down someone within a 100-mile (160-kilometer) radius. Don’t worry — we’ll never share your accurate location information with anybody.

I’ve found a match. What now?

Once you’ve found a match, Lucky features a variety of in-app services that allow you to start a conversation. Text, location sharing, photo exchange, and voice services are all available in the Lucky app, giving you all the tools you need to cut the smalltalk and have some fun.

I’m interested in something… fun. Like… you know what I’m talking about.

Something kinky? Always wanted to try a threesome? Experiment with BDSM? Have at it. We recommend chatting with your match before meeting to see if they’re interested in the same things, but the whole idea is to have a good time.

How anonymous is Lucky?

As anonymous as you can get. Unlike other apps, we never collect your personal information — email address, telephone number, Facebook account, etc. — so not even we have any idea who you are. The only identifying information is your selfie, and we keep those in a safe place where nobody (except for your potential matches) will ever see them.

What if I don’t want my picture visible all the time?

No problem. You can hide your selfie when you’re not using the app, and can make it visible only when you’re searching for a match. All the better to limit your visibility as much as possible, if you’re so inclined.

For security purposes, if you want to hide your photo, you’ll need to do it directly on the app. Please note that you’ll not be showed to other people and you won’t get any new matches and likes. To hide, tap the profile icon at the top of the main screen > Settings > FAQ & Help > How do I hide my photo when I’m not online? > Hide Me on Lucky.

Who uses Lucky?

Anyone over the age of 18 who is looking for an instant hookup. Male, female, couples, single, married, LGBT — Lucky welcomes everyone. Once you’ve selected your gender and whom you’re looking to hook up with, Lucky takes care of the rest, showing you only the people you’re interested in meeting.

Will Lucky share my photo with third parties?

Absolutely not. That would defeat the purpose of privacy, wouldn’t it.

If you don’t see an answer to your problem above, or you have comments/suggestions for us, please send us an email to [email protected]